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Plain guides for UK small businesses on getting paid, getting reviews, answering enquiries and choosing AI tools, with every price checked at the source.

AI ToolsCopilot vs ChatGPT for a Small Business: UK PricesChatGPT Business is £15 a person a month. Microsoft 365 Copilot Business is £16.10 on top of a Microsoft 365 Business plan. Both are on yearly billing, so the better fit depends on the apps your team already uses. Getting PaidLate Payment Interest Calculator: UK Rate and Fixed FeeYou can charge another business 8% a year over the Bank of England's Bank Rate, as simple interest, so 11.75% for invoices that fall late between July and December 2026. You can also claim a fixed fee of £40, £70 or £100, by the size of the invoice. AI ToolsZapier vs Make vs n8n: UK Prices for a Small BusinessFor a job of about 2,000 tasks a month, Zapier costs £37.51, Make $11 (it shows dollars only) and n8n £20, all on yearly billing. The three count usage differently, so the same work costs very different amounts. ReviewsHow to Respond to Google Reviews, With TemplatesOpen your Business Profile, select Read reviews, select Reply next to the review, write two to four plain sentences and select Reply. Google checks the reply before it shows, and the reviewer is told when it does. EnquiriesAI Receptionist UK: Costs, Options and What to CheckAn AI receptionist answers your phone with a computer voice, and the UK AI plans we could read start at £19.99, £49 and £99 a month. A person-answered service starts at £15 a month, and an instant text after a missed call costs £6.49 a month, the cheapest paid first step we found. Getting PaidLetter Before Action Template for an Unpaid InvoiceWrite to the debtor before you start a court claim. For a company, a letter giving 14 days to reply is usual. For an individual or sole trader, the Debt Protocol asks for a letter with official forms enclosed and 30 days to reply. Copy the template that fits. CostsHow Much Does AI Automation Cost? UK Prices 2026For a UK small business the cost has three parts: finding what to automate (published entry prices from £247 to £1,500), setting it up (from £595 for one small automation, and £3,000 to £4,500 for a larger first build) and monthly running costs (tools from about £15, plus a looking-after plan from £39 if you want one). ReviewsHow to Remove Google Reviews From Your BusinessYou cannot delete a Google review yourself. You can report one that breaks Google's rules, appeal once if Google says no, and reply in public. A review that is only unfair, critical or unwelcome stays up. Getting PaidChase an Unpaid Invoice: Schedule and Email TemplatesContact the customer before the due date, on it, and again 3, 7, 14 and 30 days after, a little firmer each time. Add interest if the customer is a business, send a letter before action if they ignore the final notice, and start a court claim last. ReviewsGoogle Review Link: How to Find It and Share ItOn a computer, open your Business Profile, select Read reviews, then Get more reviews, and select Copy. That is your Google review link. Send it to every customer after a job, and never offer a reward for a review.

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